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The launch of the Viennese Whirls advertising was followed by a rise in Fox’s sales from £1.8m to £2.2m per week. Sales on Viennese Whirls increased by 64%.
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‘A grey old man in the biscuit world’. That was the image Fox’s was trying to shrug off when they first contacted Propaganda. With contemporary competition like McVities and Cadbury, they desperately needed an image makeover. Fox’s stature in the market had crumbled over time, partly due to fragmented sub-brand advertising. This had taken the focus away from the Fox’s parent brand. We needed to address this, while differentiating Fox’s from its strong competitors.
An intensive brand illumination program was conducted to identify a sustainable proposition for a strong, national campaign. The program threw light on the fact that people still saw Fox’s as a premium brand. The brand truths – firstly, Fox’s had a higher price, so needed to deliver a premium image. Secondly, as a product, Fox’s didn’t believe in anything ordinary. It wasn’t just driven by cost-efficiencies; it genuinely aspired to find recipes and ingredients that make better biscuits. This led to a validated proposition: A little less ordinary, a little more Fox’s.
The consumer response to the proposition was overwhelmingly positive. It was an undeniable truth, promised great quality and taste, it gave Fox’s a competitive voice, and worked across their entire portfolio. Most importantly, our new proposition allowed for an advertising idea that could highlight the ingredient and product stories across the range, but in a way that built to a consistent brand message.
The Kitty Kallen song, Little things Mean a Lot, quickly became the creative keystone for the brand campaign – a warm, engaging song, that made the brand memorable and helped people connect to it instantly.
Propaganda created a TV commercial that brought the proposition alive. The commercial put the Fox’s brand under the spotlight, using one of their premium products. Fox’s Viennese Whirls. This was certainly far from cookie-cutter advertising, with a story that was warm and fresh, and one that gave the brand a younger, livelier tone of voice. It made Fox’s a little more special that the rest.
The Transformation
Fox’s image overhaul paid off. The advertising gave the brand vitality, pulled it out of the past, and has already changed brand perception from ‘outdated and ordinary’ to ‘A little less ordinary, a little more Fox’s’.
The Fox’s campaign was nominated by The Grocer as 2006 campaign of the year
And, that’s the way the other cookies crumbled!
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