Propaganda - Transforming brand and business equity


We're sorry but your browser does not have the latest version of the Flash player which is required to view all the rich content on our site. Please visit this page and download it.

Brand Multiple


At Propaganda, we developed Brand MultipleTM because we saw a real need in the market for a 360-degree brand aid, which could release the brand’s equity. It is a powerful tool, and the surest way to multiply the value of your brand.

Brand MultipleTM follows a detailed and thorough process, starting with a complete understanding of the client’s brief and a clear definition of the project. This is followed by three phases - diagnosis, prescription and treatment - to answer the specific needs of the brand.

Diagnosis
provides a 360-degree brand audit. For the buyer, it evaluates the true brand value and ensures that they know the strategic implications of their business aspirations. For the seller, this audit identifies ways of boosting a brand’s health, perception and, subsequently, its market value.

Prescription
is the stage where the business buyer is recommended a strategy for brand growth, based on the diagnosis. The strategic recommendation is directly aligned to the brand’s business objectives. For the seller, this stage provides insight into the way the brand can be best positioned. After evaluating all strategic alternatives, we will define the one that will deliver optimum multiple value during sale.

Treatment
is the critical implementation stage. It sees us working with the business buyer to implement a focused and defined brand strategy to achieve growth. For the seller, this stage will execute the identified brand strategy to ensure it is primed for profitable sale, and that potential buyers are made aware of the offer and the opportunities.

Brand Discovery


Brand Discovery knows the power of independent research. It’s the only way to unearth brand truths and develops a rich understanding of your business DNA. It’s the only way to unlock real opinions, real perceptions about your brand.

Discovery unearths key target audience and stakeholder insights, and uses these to create a compelling and differentiating proposition, and then communicates that proposition creatively. This program was born out of Propaganda’s belief that in order to deliver commercially accountable and strategically focussed marketing plans, we must get under the skin of our clients businesses.


The first, and core, phase
of Brand Discovery is a bespoke, rigorous programme of research, scoped and developed by the planning team. It is based on the client’s specific business situation.

The second phase
of the process is brand and proposition development. This is where the planning and creative teams at Propaganda analyse, interrogate and challenge the research to uncover the significance and implications for our clients businesses.

The final phase
concentrates on the strategic marketing plan. Propaganda will present different marketing plans in line with the agreed business objectives, financial targets and marketing budgets for the brand. This stage sees the Brand Discovery process culminating into a differentiated, strategically sound plan for the brand launch.

Brand Discovery helps us to understand the very essence of your brand, based on truth and unbiased insight; based on unclouded independent research. At the end of the Discovery process, we will know your brand and your consumer better than anyone else. And, that includes you.

Brand Lab


You know what your consumer is doing, thanks to quantitative research. But do you know why? If you want your brand to make an impact strong enough to change consumer behaviour and perception, you first need to know why they behave as they do; why they perceive your brand as they do.

Propaganda’s BrandLab team knows how to talk to consumers to get the truth, and not just focus-group answers. We believe in asking ‘why’ till we cannot ask ‘why’ anymore. Only then can we get a true brand insight. And only then can we develop an insight-rich marketing and advertising campaign brief that will influence your consumers in the way you want.

BrandLab helps you to understand how you can make your brand fit your consumers’ needs, instead of the other way around. You can only do that when you have crucial questions answered. Why is your consumer buying you? Or why are they not? Why do they connect to your brand, or, why they don’t.

By finding these answers, BrandLab also gives you the power to not just know what consumers need today, but also predict what they will need tomorrow. It helps your brand to stay ahead, and form a lasting relationship with them.

Through our BrandStarTM model we deliver a single-word equity that truly differentiates and strengthens your brand’s position and directs resultant campaign strategies.

BrandLab is here to out-think your competitors, and not outspend them.

Creative Logic


At Propaganda, our creative team will not just know your brand; they will know your business. Because here, creative doesn’t shy away from semantics.

Our creative planning department develops insight-rich briefs that enable and encourage the pursuit of the big idea. We will challenge the codes of your sector, blend strategic experience with tactical understanding, and finally bring everything together in our creative expression of your brand. Our ultimate aim is not just to build a brand. It is to build a brand with equity.

Our design department is passionate without being precious. That is what helps them to create stunning, award-winning work that also wins in the market. At Propaganda, we believe that a piece of creative can be dramatic, expressive and iconic, and be strategically strong at the same time. Logic and creativity - no brand should have to choose one and forfeit the other.

Propaganda has enjoyed huge success in creative award shows. But the awards would mean nothing to the creative team if our brands were not as successful in the real world, where the consumer is the judge.

Creative Logic creates brands that stand for something. Creatively and strategically sound work does not need to play safe or take the middle path. Every piece of work in our portfolio has had the confidence to challenge norms and be different because they are rooted in logic.

Results

The Car People - Driving the point home

---------------------------------------------------------------------------

The Car People have exceeded an annual turnover of £100m! In the months following the brand launch, new customer visits increased by an average of 22%. And 99% of customers claim they would buy from The Car People again. Industry journal ‘What Car?’ ranked The Car People 2nd in performance.

---------------------------------------------------------------------------

The Car People wanted to distance themselves from other car supermarkets. They were car retailers with a difference - friendly where others were aggressive, trustworthy where others chased sales and committed where others focussed on the short-term. They wanted Propaganda to communicate this difference.


Our objective: Create a differentiator and stimulate growth through a compelling proposition fuelled by customer insight.


Propaganda conducted a research programme to gain a thorough understanding of the car retail business. We found out that contrary to popular belief, in 70% of cases car purchase was a woman’s decision. But this audience had always been ignored by the sector. Propaganda drove in with a differentiated brand proposition focussed on forging an open and trusting relationship with female decision makers while keeping the brand accessible and relevant to men.


We developed an integrated marketing campaign that included web, DM, TV and radio, to launch the brand and its benefits. And it had a single-minded focus: ‘The hassle-free way to buy a car’. The communication challenged industry norms and gave The Car People a distinctive, engaging personality, with a clearer female tone of voice. The brand campaign has now evolved to engage new and potential customers and make them familiar with The Car People experience.


Propaganda knew that external communication, regardless of its strength, could not achieve huge results unless the internal team adopted and endorsed it. We had seen their passion for the business and we wanted to use that to build long-term customer relationships. We designed and implemented a customer loyalty programme - customers were contacted, and reminded of The Car People experience. They were encouraged to recommend the brand to friends and family. This was the perfect way to extend the warm and personal approach of brand.


The Transformation

Since the brand launch, The Car People has outstripped predictions and outperformed the market. They have exceeded an annual turnover of £100m! In the months following the brand launch, new customer visits increased by an average of 22%. And 99% of customers claim they would buy from The Car People again. Industry journal ‘What Car?’ ranked The Car People 2nd in performance.


This is now a brand in full throttle, and it shows no signs of stopping!

Other Case Studies