Propaganda - Transforming brand and business equity


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Brand Multiple


At Propaganda, we developed Brand MultipleTM because we saw a real need in the market for a 360-degree brand aid, which could release the brand’s equity. It is a powerful tool, and the surest way to multiply the value of your brand.

Brand MultipleTM follows a detailed and thorough process, starting with a complete understanding of the client’s brief and a clear definition of the project. This is followed by three phases - diagnosis, prescription and treatment - to answer the specific needs of the brand.

Diagnosis
provides a 360-degree brand audit. For the buyer, it evaluates the true brand value and ensures that they know the strategic implications of their business aspirations. For the seller, this audit identifies ways of boosting a brand’s health, perception and, subsequently, its market value.

Prescription
is the stage where the business buyer is recommended a strategy for brand growth, based on the diagnosis. The strategic recommendation is directly aligned to the brand’s business objectives. For the seller, this stage provides insight into the way the brand can be best positioned. After evaluating all strategic alternatives, we will define the one that will deliver optimum multiple value during sale.

Treatment
is the critical implementation stage. It sees us working with the business buyer to implement a focused and defined brand strategy to achieve growth. For the seller, this stage will execute the identified brand strategy to ensure it is primed for profitable sale, and that potential buyers are made aware of the offer and the opportunities.

Brand Discovery


Brand Discovery knows the power of independent research. It’s the only way to unearth brand truths and develops a rich understanding of your business DNA. It’s the only way to unlock real opinions, real perceptions about your brand.

Discovery unearths key target audience and stakeholder insights, and uses these to create a compelling and differentiating proposition, and then communicates that proposition creatively. This program was born out of Propaganda’s belief that in order to deliver commercially accountable and strategically focussed marketing plans, we must get under the skin of our clients businesses.


The first, and core, phase
of Brand Discovery is a bespoke, rigorous programme of research, scoped and developed by the planning team. It is based on the client’s specific business situation.

The second phase
of the process is brand and proposition development. This is where the planning and creative teams at Propaganda analyse, interrogate and challenge the research to uncover the significance and implications for our clients businesses.

The final phase
concentrates on the strategic marketing plan. Propaganda will present different marketing plans in line with the agreed business objectives, financial targets and marketing budgets for the brand. This stage sees the Brand Discovery process culminating into a differentiated, strategically sound plan for the brand launch.

Brand Discovery helps us to understand the very essence of your brand, based on truth and unbiased insight; based on unclouded independent research. At the end of the Discovery process, we will know your brand and your consumer better than anyone else. And, that includes you.

Brand Lab


You know what your consumer is doing, thanks to quantitative research. But do you know why? If you want your brand to make an impact strong enough to change consumer behaviour and perception, you first need to know why they behave as they do; why they perceive your brand as they do.

Propaganda’s BrandLab team knows how to talk to consumers to get the truth, and not just focus-group answers. We believe in asking ‘why’ till we cannot ask ‘why’ anymore. Only then can we get a true brand insight. And only then can we develop an insight-rich marketing and advertising campaign brief that will influence your consumers in the way you want.

BrandLab helps you to understand how you can make your brand fit your consumers’ needs, instead of the other way around. You can only do that when you have crucial questions answered. Why is your consumer buying you? Or why are they not? Why do they connect to your brand, or, why they don’t.

By finding these answers, BrandLab also gives you the power to not just know what consumers need today, but also predict what they will need tomorrow. It helps your brand to stay ahead, and form a lasting relationship with them.

Through our BrandStarTM model we deliver a single-word equity that truly differentiates and strengthens your brand’s position and directs resultant campaign strategies.

BrandLab is here to out-think your competitors, and not outspend them.

Creative Logic


At Propaganda, our creative team will not just know your brand; they will know your business. Because here, creative doesn’t shy away from semantics.

Our creative planning department develops insight-rich briefs that enable and encourage the pursuit of the big idea. We will challenge the codes of your sector, blend strategic experience with tactical understanding, and finally bring everything together in our creative expression of your brand. Our ultimate aim is not just to build a brand. It is to build a brand with equity.

Our design department is passionate without being precious. That is what helps them to create stunning, award-winning work that also wins in the market. At Propaganda, we believe that a piece of creative can be dramatic, expressive and iconic, and be strategically strong at the same time. Logic and creativity - no brand should have to choose one and forfeit the other.

Propaganda has enjoyed huge success in creative award shows. But the awards would mean nothing to the creative team if our brands were not as successful in the real world, where the consumer is the judge.

Creative Logic creates brands that stand for something. Creatively and strategically sound work does not need to play safe or take the middle path. Every piece of work in our portfolio has had the confidence to challenge norms and be different because they are rooted in logic.

Results

Greggs the Bakers - Baking a Brand Better

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Overall sales for Greggs have seen an average increase of 9%. We have also served an extra 3 million customers and sales of savouries have rocketed by 15%. With a turnover increase to £550m, our image in the City has also gained favour with a positive impact on Greggs' share price.

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This is the frenetic world of food-on-the-move. In the queue are big muscles like McDonalds, Subway, Tesco, Pret and Boots and the comparative lightweights of the local favourites, sandwich shops and delis. Somewhere in between stands Greggs – undecided on how to get a slice of this new, manic market.

Baking since the 1930s, Greggs has tasted phenomenal success over the years. But while it was busy baking, competition moved in, and Greggs’ customers moved out.

In 2006 Greggs decided to bite back, and Propaganda entered the scene. To us, the objective was clear: reverse the traffic back into Greggs, and get good old baked food right back where it belongs.

In this big-eat-small business, Greggs couldn’t be just another fast food option. Our extensive national qualitative research showed that people had forgotten what Greggs stood for. Its move towards fast food, to answer competition, had obscured its bakery heritage. Its shelf space was as confused as its customers. Moreover, Greggs was now being edged out of the ‘fresh’ space by Subway, which prepared food in front of consumers. The market had also become more health-conscious.

Instead of fast food, Greggs had to shift focus to good food, delivered fast. We knew we could use its heritage to bring about a transformation. People loved the just-baked smell of its stores. The competition couldn’t claim baker-fresh at a national level. It was Greggs’ USP. We needed to revive Greggs as bakers with a modern twist. The brand value to support this - good, honest food. It captured the warmth of a local bakery, desire for quality at an honest price and a down-to-earth attitude.

Our creative task: develop a national TV campaign, bringing out ‘baker-fresh smell’, and translate that across media. The perfect celebrity was brought in - good, honest and down-to-earth Paddy McGuiness. Our new endline too combined warmth and freshness with food-on-the-go. ‘Greggs the Bakers: Ready when you are’. The strategy flowed into a radio campaign, POS, billboards, and a micro site featuring Paddy. These significantly increased consumers’ engagement with the brand.

The Transformation

Overall sales for Greggs have seen an average increase of 9%. We have also served an extra 3 million customers and sales of savouries have rocketed by 15%. With a turnover increase to £550m, our image in the City has also gained favour with a positive impact on Greggs’ share price.

This is certainly what good old honest success looks like!

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